PLEASE READ THESE DISCLOSURES & DISCLAIMERS CAREFULLY.
By voluntarily submitting your information to Wolverine Pickleball LLC, you, the Account Member or Visitor, acknowledge that you have read, understand, and agree to these Disclosures. You also acknowledge you have read, understand, and agree to our Privacy Statement at wolverinepickleball.com/privacy-policy which includes your express permission to contact you by telephone and send you prerecorded messages and text messages using automated technology to the telephone number provided.
At Wolverine Pickleball LLC, (“Wolverine Pickleball,” “our,” or “we”), we have adopted policies, procedures, rules, and regulations, including those located at wolverinepickleball.com/privacy-policy (“policies”) designed to provide for the safe, enjoyable, and healthy use of our premises and events by you, our members, and guests. These policies apply to your conduct on Wolverine Pickleball LLC’s premises, including its centers, courts, and all outdoor areas, including its parking lots, and sidewalks (“premises”). These policies also apply to your conduct during our events or other Wolverine Pickleball LLC’s sponsored activities (“events”).
As a member or guest of Wolverine Pickleball LLC, you are responsible and expected to review and comply with these policies at all times. If you violate any of these policies, your membership, center access, or event participation may be suspended or terminated. Our decision on all questions regarding construction or interpretation of these policies is final.
We may change these policies at any time without notice, in our sole discretion. You may find the most recent version of these policies at wolverinepickleball.com/privacy-policy.
CANCELLATION & REFUNDS. Club memberships are month to month or year to year. You may cancel your next billing cycle (the following year or following month) at any time. If you do not request a cancelation, your membership will renew automatically and we will issue a courtesy email to notify you prior to renewal. Because member privileges are immediate — discounted court rates, discounted programming play, discounted drop-in events — canceling your membership will not include a refund of any prior payments.
REFUND POLICY. Court cancellations at least twenty four (24) hours in advance of a reservation, event, clinic or lesson, will be eligible for a refund as a credit in the amount of your court fee directly to your CourtReserve.com account balance. Refunds will NOT be issued directly to your credit card. Cancellations within the twenty-four (24) hour window will not be eligible for a refund. We will not refund any amount for a reservation that you fail to attend or fail to reschedule or postpone at least 24 hours in advance. For party or group events, cancelation must be at least 14 days in advance of your event. Inside 14 days, you may request a reschedule, but no refund is available and reschedule is not guaranteed. Inside 48 hours there is no opportunity for refund or reschedule.
In the event that the Club must close due to inclement weather, all court fees paid due to reservations during such closure will be refunded to your Court Reserve account balances as a credit. Membership is not refundable under any conditions, including termination of membership for good cause.
All product sales are final. Wolverine Pickleball LLC provides sample & demo versions of every paddle available for sale and it is expected that every transaction is preceded by sufficient sampling before making a purchase. If a product is, to Wolverine Pickleball LLC’s best assessment, in an unopened and unused condition, then Wolverine Pickleball LLC may, at their sole discretion, offer a refund or replacement. For a product that has been used there are no refunds, but the manufacturer’s warranty would be applicable and Wolverine Pickleball LLC will provide proof of purchase to facilitate a warranty request from a manufacturer.
HEALTH & SAFETY. The health and safety of our members and guests is our highest priority. While our policies are designed to help protect you, Wolverine Pickleball LLC cannot remove all risk or otherwise guarantee or promise that you will not sustain any injuries or damages from viruses, infectious diseases, or other health hazards associated with your use of Wolverine Pickleball LLC’s premises, facilities, equipment, services, activities, or products (“Use of Wolverine Pickleball LLC Premises and Services”).
On behalf of yourself and your spouse/partner, children/Minor Member(s), and Guest(s), you attest that you are physically and mentally capable of participating in Wolverine Pickleball LLC activities and have no known health restrictions that might jeopardize your health or safety or the health or safety of others during their participation in Wolverine Pickleball LLC activities.
ASSUMPTION OF RISK. You understand that there are dangers, hazards, and risks of injury or damage, some of which are inherent, in the use of Wolverine Pickleball LLC’s premises, facilities, equipment, services, activities, and products.
USE OF PREMISES AND SERVICES. You understand that use of Wolverine Pickleball LLC’s premises, facilities, equipment, services, activities, or products can include but is not limited to (1) pickleball courts, lobby, entryways, sidewalks, parking lots, and any other facilities; (2) use of services and participation in activities including but not limited to special athletic events; and (3) all other programs, activities, classes, sessions, events, amenities, or benefits that are sponsored, endorsed, or operated by Wolverine Pickleball LLC on or off its premises.
ACCESS AND USAGE. The purchase of a Wolverine Pickleball LLC membership grants you access to the facility at published member rates. Your access to the facility is what you pay for in your membership dues. While we hope you take full advantage of your membership and regularly use the facility, any non-use or low-useage or interrupted use will not constitute grounds for credits or refunds. Any request for such credits or refunds will not be honored. At the Club’s option and discretion, upon receipt of a formal written request by email at hello@wolverinepickleball.com, explaining the reason for the pause in membership and providing reasonable documentation of the same, a pause in member’s membership may be facilitated for a fee of $100. The Club reserves the right to deny any request for a membership pause for any reason.
DRESS CODE. The Club dress code is workout attire appropriate for a public environment where men, women, and minors will be present. Appropriate athletic shoes are also required; non-athletic shoes and black-soled shoes are not allowed.
LOST AND FOUND. Lost and found articles are held in a safe place at the Club. Unclaimed items after 30 days are donated to a charitable organization. Bag, backpacks, clothing, or other articles left unattended in any area of the Club may be moved to Club’s Lost and Found without notice, and at the owner’s risk and expense.
REFUSAL OF SERVICES. The Club reserves the right to refuse use of Club premises for any legal purpose.
NO TOBACCO, DRUGS, OR INTOXICATION. Because we’re concerned about your health, we require that you refrain from smoking, using tobacco products, or any legal or illegal drugs at the Club. It is our policy to expel members who may be under the influence of drugs or are visibly inebriated. We also ask that members treat one another with respect and that they refrain from using coarse or derogatory language.
DAMAGE TO CLUB. Any member or guest that visits the Club shall be responsible for any damages to the facilities caused by that member or guest.
SPECIAL EVENTS. From time-to-time we may reserve the use of the Club or portions of the Club for special events, competitions, and private functions.
OFFERS AND PROMOTIONS. We may from time to time make available special offers and promotions that provide an opportunity to receive rewards, discounts, coupons, gift cards, or other incentives or benefits to Club members and guests in connection with your use of the Website or our Services (collectively “Promotions”). You agree that, unless otherwise specifically provided in writing in connection with such Promotion, any Promotion: (a) may only be used for the intended purpose; (b) are non-transferrable; (c) may not be combined with any other Promotions; (d) are only redeemable as long as supplies last; (e) may be canceled or discontinued (in whole or in part) at any time by us; (f) may not be redeemed for cash; and (g) may expire prior to your use. You acknowledge and agree that we may change the terms and conditions of any Promotion at any time without prior notice to you, including changing the expiration date. These Promotions may have additional eligibility requirements, to be determined in Wolverine Pickleball LLC’ sole discretion.
COMPLIANCE WITH RULES AND POLICIES. All members, guests and employees are expected to understand and follow Club Rules and follow posted signs. Members and guests also have a responsibility to report any violation by a member or guest to Club management. While Club members may politely remind fellow members of Club Rules, members should not confront fellow members for infractions they observe, but instead, enlist the assistance of a Wolverine Pickleball LLC manager on duty or other Wolverine Pickleball LLC staff. If a rule is violated, the infraction is brought to the attention of the member or guest by Wolverine Pickleball LLC staff. The member may be referred to Wolverine Pickleball LLC management for review and possible sanction, up to and including expulsion. Some rules may be temporarily suspended by Wolverine Pickleball LLC management to accommodate special occasions or events. Club management is authorized to eject any member or guest from Club premises or activities for conduct which, in its judgment, is detrimental to the welfare of the Club.
CHANGES TO SERVICES. We reserve the right to change, suspend or discontinue any aspect of the Wolverine Pickleball LLC’ Services at any time for reasonable cause, including hours of operation or availability of any facilities, classes, programs, activities or equipment, without notice and without liability, at Wolverine Pickleball LLC sole discretion. Suspension of your use of the Club or any Services will not affect your rights and obligations pursuant to our Rules
COMMUNICATION. If we need to communicate with you about our Rules or our Services, you agree that we may do so electronically, including in any of the following ways: (a) banner or other visible notice on our Website, (b) email, (c) text message, (d) or other communications sent to your computer or mobile device. You further agree that any such electronic communications satisfy any legal requirement that such communications be in writing. By providing us with your email address, you agree that you have affirmatively requested to receive marketing and promotional material. You may opt out of receiving such materials by following the instructions in the promotional email.
GRANT OF RIGHTS & RELEASE. You hereby grant Wolverine Pickleball LLC the irrevocable and unrestricted right to use, reproduce, and distribute photographs and/or videos taken of you, your guest(s) or anyone in your party for any purpose, including but not limited to marketing, advertising, promotion, and social media. You acknowledge and agree you will not receive any royalties or compensation for the use of the Materials. This release is provided voluntarily, and you understand you are not entitled to any payment or consideration. This shall be effective as of the first time you enter Wolverine Pickleball LLC and shall remain in effect indefinitely.
TERMINATION AND SUSPENSION. We reserve the right to terminate, limit, or suspend (with or without notice) your use of our Services for good cause, including any material violation of the Rules, subject to Wolverine Pickleball LLC sole discretion. Wolverine Pickleball LLC may terminate or revoke a member’s membership pursuant to the same standard. Any such termination will not release you from any existing obligations under our Rules and termination of a member’s membership will not relieve that member of his/her obligation to pay any unpaid portion of his or her membership fees
RISKS. You understand that the dangers, hazards, and risks of injury or damage in the Use of Wolverine Pickleball LLC Premises and Services (“Risks”) may include but are not limited to (1) slips, trips, collisions, falls, and loss of footing or balance, including “slip and falls”; (2) equipment failure, malfunction, or misuse; (3)property or information theft, misuse, or damage, including from vehicles, equipment, files, or systems; and (4) other accidents or incidents that your result in injury or damage to you, Minor Member(s), or Guest(s).
INJURIES. You understand that such injuries or damages may include but are not limited to major or minor personal, physical, bodily, emotional, mental, economic, property, or other types of injuries or damages (“injuries”) to you, Minor Member(s), or Guest(s), including but not limited to (1) death; (2) paralysis, brain damage, heart attacks, strokes, disfigurement, heat stress and/or heatstroke, dehydration, concussions, hearing loss, torn, or damaged muscles or ligaments, broken bones, allergic reactions, burns, sprains, bruises, and scrapes; (3) aggravation of pre-existing injuries or medical conditions; (4)pain and suffering; (5) loss of consortium, love, affection, comfort, companionship, or care; (6) emotional distress, embarrassment, humiliation, or shock; (7) lost wages or lost earning capacity; (8) lost, stolen, misused or damaged property or information; and (9) any other disability, impairment, incapacity, injury or damage.
You understand that Risks and Injuries in the Use of Wolverine Pickleball LLC Premises and Services (collectively, “Risks of Injury”) may be caused, in whole or in part, by the NEGLIGENCE OF Wolverine Pickleball LLC, you, Minor Member(s), Guest(s) and/or other persons. YOU FULLY UNDERSTAND, AND VOLUNTARILY AND WILLINGLY ASSUME, THE RISKS OF INJURY.
WAIVER OF LIABILITY. On behalf of yourself and your spouse/partner, children/Minor Members, Guests, parents, guardians, heirs, next of kin, personal representatives, heirs, and assigns, you hereby voluntarily and forever release and discharge Wolverine Pickleball LLC from, covenant and agree not to sue Wolverine Pickleball LLC for, and waive, any claims, demands, actions, causes of action, debts, damages, losses, costs, fees, expenses, or any other alleged liabilities or obligations of any kind of nature, whether known or unknown (collectively, “Claims”) for any injuries to you, Minor Member(s), or Guest(s) in the Use of Wolverine Pickleball LLC Premises and Services which arise out of, result from, or are caused by any NEGLIGENCE OF Wolverine Pickleball LLC, you, any Minor Member(s), or Guest(s), and/or any other person (“collectively, “Negligent Claims”).
NEGLIGENCE CLAIMS. You understand that Negligence Claims include but are not limited to Wolverine Pickleball LLC’s (1) negligent design, construction (including renovation or alteration), repair, maintenance, operation, supervision, monitoring, or provision of the Use of Wolverine Pickleball LLC Premises and Services;(2) negligent failure to warn of or remove hazardous, unsafe, dangerous, or defective condition; (3) negligent failure to provide or keep premises in a reasonably safe condition; (4) negligent provision of or failure to provide emergency care; (5) negligent hiring, selection, training, instruction, certification, supervision, or retention of employees, independent contractors or volunteers; (6) negligent collection, use, disclosure, or storage of personal, sensitive, or other information (including negligent failure to implement or maintain information security controls); or (7) other negligent act(s) or omission(s).
Wolverine Pickleball LLC’s Fees and Costs. You expressly agree that, if you (on my own behalf or on behalf of another, including an estate) asset a Negligence Claim against Wolverine Pickleball LLC and/or breach my agreement not to sue Wolverine Pickleball LLC. You will pay all reasonable fees (including attorneys’ fees), costs, and expenses incurred by Wolverine Pickleball LLC (“Wolverine Pickleball LLC’s Fees and Costs”) to defend (1) the Negligence Claim(s) and(2) all other Claims based on the same facts as the Negligence Claim(s).
DEFENSE AND INDEMNIFICATION. On behalf of yourself and your spouse/partner, children/Minor Member(s), Other Member(s), Guest(s), parents, guardians, heirs, next of kin, personal representative, heirs, and assigns, you agree to defend, indemnify, and hold Wolverine Pickleball LLC harmless to the fullest extent permitted by law from and against any Claim (including any Negligence Claim) asserted against Wolverine Pickleball LLC by any other person (including but not limited to any Other Member, any Guest, and other Wolverine Pickleball LLC member, or guest, any family member who is not a Wolverine Pickleball LLC member, or any other person or entity) arising out of, resulting from, or caused by the Use of Wolverine Pickleball LLC Premises and Services by me, Minor Member(s), Other Member(s), or Guest(s).Your agreement to defend Wolverine Pickleball LLC means that you will pay any settlement, judgment, or other damages, fees, or costs of any type incurred by Wolverine Pickleball LLC to resolve the claim.
How we protect your information
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Sharing your personal information
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